Quote:
Originally Posted by KenK
... the testing wasn't good enough. Get a bigger test base if it's known to be "limited".
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That wasn't what I meant.
Any test base is going to 'limited' compared with the final customer target. That's the way testing works.
However, even if you have a test base of thousands, tens of thousands or millions you are never going to pick up every single senario that could cause an issue. You also have to balance the amount of test users against costs of supplying the test units.
I have yet to see a computer product launched that has never required some form of update