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Old 15-02-2011, 22:11   #9
stugga
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Join Date: Aug 2009
Posts: 15
stugga is an unknown quantity at this point
Re: Sent wrong hub. What to do next.

gotta be honest, I upgraded my internet to 20mb on the 11/1 after seeing an add for the super hub. They sent me the wrong one also. But by the time i realised i had the wrong one they had made the change so that you got 30mb if u had a superhub.

I should have had one, rang 150 selected the option 'thinking of leaving' Explained it to the guy who said he couldn't do anything but would pass it to Many sumthings team and that i would receive a call by last friday'

They called apologised and agreed to upgrade me to 30 mb free of charge, to be honest they tried to charge me £30 but i said that should have already had the superhub already.

charge waived and super hub being delivered 18/2
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