Doesn't surprise me tbh.
My elderly and very frail mum was in our local 'flagship' hospital a few weeks ago. Initially taken, by ambulance, to A&E in the morning, she was kept waiting for 5 hours and then finally got to see a doctor, well, a succession of doctors, all of whom asked the same questions, before finally being admitted later that evening. Whilst all this was going on and although she can't walk more than one or two steps, hospital staff kept asking for her wheelchair. Apparently our general hospital has a grave shortage of these basic items for some reason
and I hate to think how she'd have fared had she been alone...
She was discharged the next morning pending further tests and we're currently awaiting the results.