View Single Post
Old 14-02-2011, 17:59   #26
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: superhub ties you into new 12 month contract

Quote:
Originally Posted by vanman View Post
when i got my super hub and upgraded to 50Mb i had to sign the installers electronic pad so i signed for my contract.
The signature on the pad is confirm you are happy with the work done. It's got nothing to do with the contract.

Distance Selling Regulations (again law of the land) do not actually require a written signature for a contract to be valid, because you have given verbal agreement, and requiring a signature before anything can proceed is impractical. Again this is based on all the legal obligations being fulfilled on the call, if they were not, then again a complaint can be raised
BenMcr is offline   Reply With Quote