Quote:
Originally Posted by Masque
One thing to remember is most people only come on forums if they have an issue and the vast majority do not and if they do they ring in to support for help and we are not having a massive influx of hub faults otherwise we would be updated over them.
I have had a Superhub since Friday and I am running my own Edimax router through it by disabling DHCP on the router and the signal as good as before.
If we reported any issues from here we would be told to ask you to call in or use the community forum.
We can only offer advice and general help on here as we are unable to use any account details from members in order to check out your connection because of the Data Protection Act which a lot of people think we can ignore.
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I can appreciate you giving your own time to post, but in view of all the posts concerning it, how can you possibly say there are no issues with SH,
People post on here for advice as they have already gone through the laughable procedure that is called customer service, and post here hoping to get some help.
I for one was quite happy to revert to my 20 meg after hours spent on the phone talking to people who clearly had no knowledge of the product they are supposed to be supporting
http://www.cableforum.co.uk/board/12...rade-woes.html