I'm thrilled to have just received the email informing me that prices are increasing (for me) by around 5.5% in April.
An extra £1 for phone line
An extra 50p for the calling package
An extra £1 for TV
This just days after recontracting for another year.
It really starts to take the p**s when you recontract at a price point to have the goalposts moved.
Why aren't people's contractual rates guaranteed for a period?
---------- Post added at 20:06 ---------- Previous post was at 19:59 ----------
Quote:
Originally Posted by BenMcr
We go through this everytime there is a price change. The contract makes it clear if the service price changes then you can cancel that service without an EDF if you are in contract
I would remind everyone though, that it's ONLY the affected service - not the entire contract
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So if 2 out of three services have a price increase you can get rid of 2 of them?? But if you've bought a bundle they're all cross discounted...