Quote:
Originally Posted by Nopanic
Well what do you want ? its Sunday afternoon and you're giving attitude ..
How about a nice friendly request for help ? No ? ah well ..
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how is my first post for help not friendly, suppose its because i dont like your new SH is that it???
Funny, your attitude sounds like that during the week of calls to VM, gosh you are suited to the job arnt you
(what do you expect when VM fob off a customer who has faults)
I did ask for help and got nothing, because the problem i have is not in your script, VM staff scurry away and hope i will vanish into thin air (next he will say "uggg if you dont like it goto bt ugg ugg grunt")
Quote:
Originally Posted by Nopanic
I'm not ignoring anything, I've very openly said you have had terrible customer service, I'm suggesting that Virgin has failed you in that you have not had your upgrade, but if you're happy to let it slide ..
If things had gone correctly, a fault would have been fixed.
The next customer uses the same systems as the last .. so of course its dependant on the last customer, if the last customer has a fault cause by VM.
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Hi, my upgrade has not gone to plan, im not letting it slide, i wish it would be fix, but when i start talking, seems like i talk in clingon, like i said, one VM tech staff told me ports on pc's dont exist so how are they going to know how to solve a problem like mine, by scurrying under a rock untill the bad man goes away...........
Quote:
Originally Posted by qasdfdsaq
It can do 50mb fine. That has no relation to the fact it cannot do 300mb.
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what, it wont goto 100mb then, someone on here mentioned on here it has possibilties to go
upto 300mb and on the spec sheet of the modem it is possible if VM had the tech inplace for the modems protocol
sorry for hijacking the thread, but it is to do with poor coustomer relations (how many times has the password been asked on the phone, its burned into my kids memorys ive said it so many times!!!! you can fix that as well)
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woundered when this was gonna get edited, ohh well remember, we live in a land of free speech