Quote:
Originally Posted by Nopanic
I'm not ignoring anything, I've very openly said you have had terrible customer service, I'm suggesting that Virgin has failed you in that you have not had your upgrade, but if you're happy to let it slide ..
If things had gone correctly, a fault would have been fixed.
The next customer uses the same systems as the last .. so of course its dependant on the last customer, if the last customer has a fault cause by VM.
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I'm not letting anything slide (and the faintly patronising tone is getting annoying).
Please explain to me how sending a new hub was going to fix the fault in a way that would help the next customer?