Thread: Superhub customer service nightmare
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Old 13-02-2011, 08:17   #21
Nopanic
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Join Date: Jan 2011
Location: Northwest
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Nopanic has reached the bronze age
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Re: Superhub customer service nightmare
Quote:
Originally Posted by Masque View Post
We do not have the permissions to do that on an account only Customer Services can do that so anyone requesting a downgrade would be transferred to them.
You do mate, you have the rights, just not the training. Clearly its not something I would suggest you do though, as there are so many different codes, its better to leave accounts to the Care guys.
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