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Old 12-02-2011, 21:09   #17
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Superhub customer service nightmare

Quote:
Originally Posted by Helix View Post
They are good when you e-mail them, but not so good when you just tweet them anymore.

Normally just say sorry to hear that, or they shouldn't have told you that etc. Rather than actively ask you to send them the details.
Depending which address you email its the same team ...
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