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Irexes · 12-02-2011, 12:04

Hello,

Here’s a tale of bad customer service from Virgin Media. It’s long but it might help someone else in the same situation get a result. If there’s a moral it’s to not accept what you are told can and can’t be done.

http://virginmediasuperhub.blogspot.com/

Apologies for posting this if it's a breech of forum ettiquette. I told Virgin I would be posting my story of poor customer service in as many places as I could so I'm doing so. Hopefully someone benefits from the confirmation that you can reverse the Superhub upgrade if it's not working.

12-02-2011, 12:04	#1
Irexes Inactive Join Date: Feb 2011 Posts: 11	Superhub customer service nightmare Hello, Here’s a tale of bad customer service from Virgin Media. It’s long but it might help someone else in the same situation get a result. If there’s a moral it’s to not accept what you are told can and can’t be done. http://virginmediasuperhub.blogspot.com/ Apologies for posting this if it's a breech of forum ettiquette. I told Virgin I would be posting my story of poor customer service in as many places as I could so I'm doing so. Hopefully someone benefits from the confirmation that you can reverse the Superhub upgrade if it's not working.