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philipp · 12-02-2011, 01:03

As dazed&confused , we also upgraded to VIP 50 (we had no tv at all changing from sky). We still waiting for the contract to come through the post and also wanted a V+ HD box instead of the normal V Box upstairs like him and have been quoted the same monthly amounts.

We were told we would have to pay activation for this box - £99.99 (can't be certain as the contract not here yet and it took a while for the agent to process the order and had to call us back). Even though it says on http://shop.virginmedia.com/help/ins...n-charges.html "1. All customers ordering our VIP (Very Impressive Package) or VIP 50Mb bundles will receive V HD and V+ HD activations for free." Or does that only count with the v+hd and normal v hd box with vip 50 deal?

Considering we only asked for the 2 boxes (2 V+HD), are we technically paying for 3 as you get one within the VIP deal? (the V+HD, V HD and the V+HD box). If so, could you, if we wanted, could we add this at a later date if you wish (I don't think we do) at no extra cost per month (might encure install charges later)????

12-02-2011, 01:03	#1127
philipp Inactive Join Date: Jan 2006 Location: Teesside Services: vivid 200. 3 tivos with all main channels. Posts: 131	Re: VIP/VIP+ New and Improved VIP Package As dazed&confused , we also upgraded to VIP 50 (we had no tv at all changing from sky). We still waiting for the contract to come through the post and also wanted a V+ HD box instead of the normal V Box upstairs like him and have been quoted the same monthly amounts. We were told we would have to pay activation for this box - £99.99 (can't be certain as the contract not here yet and it took a while for the agent to process the order and had to call us back). Even though it says on http://shop.virginmedia.com/help/ins...n-charges.html "1. All customers ordering our VIP (Very Impressive Package) or VIP 50Mb bundles will receive V HD and V+ HD activations for free." Or does that only count with the v+hd and normal v hd box with vip 50 deal? Considering we only asked for the 2 boxes (2 V+HD), are we technically paying for 3 as you get one within the VIP deal? (the V+HD, V HD and the V+HD box). If so, could you, if we wanted, could we add this at a later date if you wish (I don't think we do) at no extra cost per month (might encure install charges later)????