Quote:
Originally Posted by Stephen
As I have tried to tell you, its not an offical launch at the moment. TiVo is at a pre launch stage, hence the promo for VIP50 customers and TiVo S1 users. They are also calling those who pre registered on the VM website.
Once it fully launches, anyone will be able to order Tivo via the VM site, in a VM store or by phone. There will also be a marketing campaign once it does fully launch.
It doesn't have to have launched for people to get installed with it.
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OK so we are at pre-launch .... and the proper launch will be April and open to the general public ... i understand that and dont have any problems regarding that as its plain simple and already known ....
what is lacking is a definate 'what is happening now' as VM promised to look after existing customers first and yet they apparently have no real pattern to how they are doing that. Whether you accept someone with an instal date for existing packages but not yet actually installed as being an existing customer is debatable and only VM can answer to that one
existing customers (especially those on this forum) know the product is available but only to those chosen so far and cannot be ordered otherwise , but those that have had no contact are getting frustrated and restless that there appears to be no set pattern of the way peeps are contacted (VM probably know what the pattern is they just havent told anyone) and the only line we get from yourself (not a personal go at you) is that the product isnt launched yet ... bang wall head against springs to mind ..
ok thats my opinion and i know lots will disagree which i can accept ... and right now ... i dont want tivo , i wont pay for tivo , but i would appreciate VM at least considering me valued enough to call and ask me
