Cable Forum - View Single Post - Received wireless router

stann0 · 11-02-2011, 14:12

Well that's precisely what I'm on, as agreed last week! I paid an extra £5 mp to increase my speed from 10 to 20 mb (confirmed by speedtest) and they said they would send me a superhub FOC. I got a D-Link DIR 615.

WTF is going on. I'm on a speed that doesn't exist and they've sent me the wrong equipment.

EDIT Well, just rang retentions again and they are going to bump me to 30MB today and get the superhub sent out. They apologised for the mistake. Result!

11-02-2011, 14:12	#3
stann0 cf.member Join Date: Oct 2008 Posts: 51	Re: Received wireless router - not superhub! Well that's precisely what I'm on, as agreed last week! I paid an extra £5 mp to increase my speed from 10 to 20 mb (confirmed by speedtest) and they said they would send me a superhub FOC. I got a D-Link DIR 615. WTF is going on. I'm on a speed that doesn't exist and they've sent me the wrong equipment. EDIT Well, just rang retentions again and they are going to bump me to 30MB today and get the superhub sent out. They apologised for the mistake. Result!