Cable Forum - View Single Post - Received wireless router

stann0 · 11-02-2011, 13:45

A couple of weeks ago I renegotiated my contract with retentions. I asked for an increase in broadband to 20mb and they said I would get a superhub free as part of the deal. I agreed.

Today a D-Link wireless router turned up! I just rang VM and they say it says "wireless router" on the contract (which I've never seen BTW).

I don't need a wireless router - I have 3 already! What are my rights here - the superhub was one of the reasons for me agreeing a new contract?

11-02-2011, 13:45	#1
stann0 cf.member Join Date: Oct 2008 Posts: 51	Received wireless router - not superhub! A couple of weeks ago I renegotiated my contract with retentions. I asked for an increase in broadband to 20mb and they said I would get a superhub free as part of the deal. I agreed. Today a D-Link wireless router turned up! I just rang VM and they say it says "wireless router" on the contract (which I've never seen BTW). I don't need a wireless router - I have 3 already! What are my rights here - the superhub was one of the reasons for me agreeing a new contract?