Quote:
Originally Posted by Big-Ted
I noticed, I would pop an email off to the TiVo team though just to check the story or you will be getting loads of posts later about it and it would be nice to be able to say its rubbished by them as not true.
Its what I would do if only to check and warn them about some maybe poping emails off to Neil B etc and questions coming from above.  |
I feel sorry for those in the office of the CEO really. Far too many people will contact them without adhering to any kind of process (for example I've seen many forum posts both here on DS where people have contacted them about a "fault" without even reporting it to DTV or Tech Support in the first instance). As I would imagine them to not be a massive department, I think they do a sterling job with what resources they have available to them, particularly when some people will simply persist until they get their own way.