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Old 10-02-2011, 23:41   #1807
KenK
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Join Date: Jul 2003
Location: Glasgow
Posts: 560
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Re: [Update] ALL 20>30Mb upgrade discussion

Quote:
Originally Posted by Masque View Post
No we support, repair, replace our equipment which at all times remains the property of Virginmedia, you never own a Virginmedia modem or a set top box ever.
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Also if you report a fault that needs an engineer I will offer the first available which can be the same day....
Correct. But don't claim you do it "for free" - you do it because I pay for it as part of my contract.

I didn't make any comment about my satisfaction with the cost of that contract. And why bring in comparisons with Sky, that's totally irrelevant.
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