[Chrysalis]

Well I am not convinced I am on the right track, I got a tech coming tommorow following a call to india.

But it didnt just randomly drop out, it simply failed to connect after I purposely turned it off, and I get a specific access denied error.

So to me seems to be a config issue somewhere rejecting my modem rather than a physical connection problem, I guess will find out tommorow now.

Also without me asking I got credited £5 compensation.