[Stephen]

Its not classed as being officially relelased because VM have never stated it is. The fact that they put the words pre-launch on the 1000 letters tells me its not officially launched yet, and will not officially be so until anyone can actively call VM or walk in to a VM store and order one.

That and all the marketing and advertising that will begin when officially launched. Also having over 1500 cant be classed as on a national rollout as there are more than 3 million TV customers out there, so very few people have them.

I am not taking any tone with any customer. I am posting in here as me not as a staff member. I am offering you my opinion of the situation.