Quote:
Originally Posted by adzzzbatch
My posts a page or two back paint a similar story with the same amount of calls. But I found customer service member I spoke to yesterday and the one that rang me today very helpful and friendly, it just does seem to take a little time to get "everybody reading from the same page" if you know what I mean.
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I was a bit jaded after reading a couple of accounts of people wading in on CS calling several times within a day of the upgrade to try and get deals. My mistake.