But it does say so here
http://shop.virginmedia.com/existing...broadband.html
Also even staff have to pay the £30 to upgrade below taken from my KANA email.
Quote:
Thanks for contacting the My Rates Team to arrange an upgrade to 30mb broadband
We have arranged a Quickstart order for you today, we'd like to call by to deliver your Superhub on the 11 February between 9am and 6pm. We hope this time is good for you, but if not just email me or call on one of the numbers below. We'll do our best to arrange another time.
There is a one-off activation charge of £30.00, this will appear on the bill due to be produced on the 11th of February.
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