I had the call about 30mins ago .... hoorah
and I'm not a VIP customer.... just triple XL.
However, they couldn't book me in for an install as the system already holds an upgrade for me booked for 16th to go from BB-XL to BB-XXL
That's ridiculous that the two couldn't go on the system at the same time.... have to call back once my XXL upgrade had gone through.
Very annoying as TiVo is far more important to me than my BB upgrade
