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Old 08-02-2011, 23:11   #6
westmount
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Join Date: Feb 2011
Posts: 3
westmount is an unknown quantity at this point
Post Re: The Right To Cancel Virgin Mobile

Sorry

The error is linked to their systems, I can log on noto the site without any problems

But i always get the same page

If i access 789 on my phone and request how much credit i have used it says oops we are having a tec problem the same.




OOPS...

We're having a few technical problems at the moment. Our team are onto it and we're working as fast as we can to fix it.
LIKE TO BUY A PHONE OR SPEAK TO A MEMBER OF OUR SALES TEAM?

For the latest Pay Monthly or Pay As You Go deals, just give the team a call on 0845 6000 070 and they'll be happy to help.
IF YOU'VE GOT ANY OTHER QUESTIONS FOR OUR TEAM

Give us a call on 0845 6000 789 (789 from a Virgin Mobile phone) or send an email to theteam@virginmobile.com. We're here to help 24 hours a day, 7 days a week.

We'll have things up and running again just as soon as we can.

The team
Virgin Mobile




Virgin have agreed they have a problem with my account and have done since it stsrted it.

so basicly at any point i have no indication of my credit balance and i dont know if i am going to start getting charged for going over.


Hope this helps clarify the problem

Regards

Westmount
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