Quote:
Originally Posted by adzzzbatch
Well fingers crossed when Customer Services calls me back later this week, they say the same thing to me!  (See my post on page 112) |
I got a call this morning from the agent I spoke to last week. He said that an email had arrived allowing the upgrade to 30Mb without the loss of any discounts (I wont say retention discounts as VM offered it without any threats from me to leave etc). Engineer install 24th Feb, £30 on next bill. New 12 month contract but wasn't planning to leave any time soon, so it seems VM have decided they want all those £30's after all.
Cheers
Grim