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royaltiger · 08-02-2011, 21:36

You have not said why you cannot access your account, is it email address or password that is the problem. I had a minor problem on the day I joined as I could not open my account and it was a typing error by virgin that stopped my access. My password was spelt differently to the way I spell it, one word with two different ways of spelling, rectified immediately when I phoned so cant understand how your 8 weeks into the problem and still no solution.

08-02-2011, 21:36	#4
royaltiger Inactive Join Date: Nov 2005 Services: 50mb Broadband Ambit VMNG300 modem, Tivo, V+TVDrive Extra Large and NTL phone, Virgin mobile Posts: 689	Re: The Right To Cancel Virgin Mobile You have not said why you cannot access your account, is it email address or password that is the problem. I had a minor problem on the day I joined as I could not open my account and it was a typing error by virgin that stopped my access. My password was spelt differently to the way I spell it, one word with two different ways of spelling, rectified immediately when I phoned so cant understand how your 8 weeks into the problem and still no solution.