Thanks for the information Matt.
I was on the free 2GB service, apparently went over my limit and was transferred to unlimited usage, I havent noticed any equivalent upgrade in speed.
Having lived abroad and been used to mega speeds where I can stream live HD quality video, this current situation is beyond irritating.
Plus I thinks its pricer than other ISPs?
---
I still havent been able to get through to Sky by phone regarding the PVR!
I joined their happy forum (I had to promise my first born as collateral) and found 30 other people complaining about the same 'box on standby' fault.
Im midway between giving up and blowing my stack.