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Old 08-02-2011, 15:47   #1678
Roph
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Join Date: Feb 2011
Services: 200mb
Posts: 10
Roph is an unknown quantity at this point
Re: [Update] ALL 20>30Mb upgrade discussion

Quote:
Originally Posted by Masque View Post
Call Customer Services and ask them what is going on and ask for the £40 to credited back which they will do as long as you have not insisted on an engineer otherwise that is chargeable.
Ok, I've since been on the phone with customer support and a nice irish sounding chap took £40 off the charge, making it the standard £30. All sorted, Looking forward to the upgrade
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