Quote:
Originally Posted by ahardie
I think that Teresa has been badly treated and it is very disappointing for her but how is it any better for BT to do package bundles than VM. They could just as easily give you just broadband. The reason they do it is because they sell packages at a price they think will make a profit.
In Teresa's case I think she should have been given the option to have tivo at an adjusted price but as VM aren't doing that whilst the boxes are scarce that probably wasn't possible. She should have been told that straight away though.
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Fair point, but the broadband is delivered down the phone line with BT (ie needs to be enabled to the house for voice to be able to deliver the phone). I suppose they could cut the voice out at the exchange, but the physical line is required.
VM don't need to provide phone to provide broadband - the phone comes down a seperate twisted pair from the DP and the broadband/TV is delivered via coax. So the only reason for the bundles is business related, not a technical limitation.