Quote:
Originally Posted by pauldavies83
Ahh, yet more pushing things into bundles people don't want.
I can understand why BT have to push their phone at you to give you broaband (its the delivery conduit after all!), but Virgin don't have to do this.
I know of plenty of people who have no use for a landline, yet have it thrust upon them by Virgin because it makes the bundle up, and the price without the phonline is ridiculous.
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I think that Teresa has been badly treated and it is very disappointing for her but how is it any better for BT to do package bundles than VM. They could just as easily give you just broadband. The reason they do it is because they sell packages at a price they think will make a profit.
In Teresa's case I think she should have been given the option to have tivo at an adjusted price but as VM aren't doing that whilst the boxes are scarce that probably wasn't possible. She should have been told that straight away though.