Quote:
Originally Posted by trickytree
I agree with the having to tell them to bring the new box to change that but surely I was VIP20 so I will now be VIP50 and so the Premium HD is automatic?
If not then that is to be quite blunt.....crap
I will mention it to them anyway and then no doubt have billing issues for a while.
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When i upgraded from VIP20 - VIP50 in november, the HD upgrade happened immediately a week before the 50MB BB was installed, and i didn't ask for it.