Quote:
Originally Posted by Nopanic
I met the netgear guys that created the hub the other day in person and they are really switched on. They basically have a plan for anything we decide needs to be done .. they predict and have a fix ready for issues, before we find them .. I say issues, not faults, as they have been designed like this ..
They are very approachable and the test team VM side works very closely with them.
As for test benches, they have an awesome lab .. lol
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So how do I approach them
What you posted makes the delay's seem VM's side rather than netgear's side.
---------- Post added at 19:51 ---------- Previous post was at 19:49 ----------
Quote:
Originally Posted by Fspiders
Can't work VM out. Why oh why do they need to offer retention deals and have to put up with all the haggling? Why can't they offer a service at a fixed price for all customers and if some people don't like it tell em to **** off. It's not like VM need the customers lately as they've in the most killed the dodgy markets and a lot of the free-loaders are now having to pay for what they get.
It kinda ****** me off that I've been a loyal customer for many many years and never threatened to leave or failed to pay my way.. and when I want something from them I get passed from pillar to post with no result!
ok LOL Can someone tell me what the retention number is LOL.
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I do agree and VM really need to nip this retention stuff in the bud but they wont. Cant help thinking that normal prices will be inflated to compensate for the lower price deals which probably hundreds of thousands have.