Quote:
Originally Posted by Chrysalis
are they waiting for this to finish before doing one for the superhub?
the forums to be honest are a mess, eg. I posted superhub feedback and within 6 hours it was off the first page as the forum is swamped with fault reports, no staff confirmed they have even read it.
They really need a special feedback page where user's can fill in a form with feedback and that is fed directly to the firmware staff bypassing tech support, and then with an option do you want to beta test and VM contact them for beta testing if select yes.
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The "firmware" team wouldn't be able to handle the amount of offered "feedback". Someone needs to filter it.
Quote:
Originally Posted by pip08456
When any trial is open for initial or more volunteers Mark Wilkin posts on the forum., once the places are filled the post is removed.
Triallists then have a special forum for them only to report bugs in firmware etc.
At least that is what has happened in the past and I see no reason for it to be different now.
It's a matter of being in the right place at the right time. Not the best of ways I admit.
Before you ask I am not trialling any firmware for the superhub as I don't have/want one.
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This is still the case for all trials. Normally someone from tech support sits on the forum to collect the data.