Well phoned retentions today as my contract was up, got the superhub for free, never got a router with my 20meg service, and moving to the 30meg. Bill is also reduced. No £30 charge.
Bravo virgin.
Here it also states it's free
http://shop.virginmedia.com/broadban...s-routers.html
New and existing customers:
Free when you add or upgrade to 30Mb broadband,
50Mb broadband or 100Mb broadband
£75 when taken with 10Mb broadband