Quote:
Originally Posted by Manster62
Just a word of caution. I upgraded to 30Mb last week. Where I had been getting the full 20Mb download and 2Mb upload - with the new Superhub I am getting barely a third of that wirelessly and the internet connection keeps dropping out. I am going to call Virgin today to try to cancel and revert to my original set up, using a Virgin modem and my own router.
Really wish I had never upgraded  |
Chances are the actual fiber optic connection is fine, but that you got one of the duff Super Hubs, like I did. I've had pretty much identical experiences to what you've described across your posts, including the Atheros laptop wireless N adapter problem (although I also had dropouts using the same laptop with it's original Intel Broadcom wireless G adapter). Even when the wireless works the coverage is much poorer than an N device should be. Sit tight and hope for a "modem only" patch so you can use superior third party routers for the rest of your network.
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Right, to swing back on topic.
- My network is EuroDOCSIS3 compliant as evidenced by the blue top light on the Super Hub.
- I've been on 20Mbps for over a month.
- Upload contention ratio/speed improvements should be in March/April going from the PDF on the subject and using the nearest cities.
With all this in mind, I'm hoping there will be no £30 charge for the upgrade. Either way, how can I tell when it's available in my area? My concern is that it's available right now but I have to ring 151 to take advantage of it. I'd rather check on the website to see if the 30Mbps increase is possible
before ringing up so I don't have to waste lots of time speaking to various different clueless call-centre individuals across the globe. And so I don't have to plug my abysmal Super Hub in a minute sooner than needed.
