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Still amuses me how many posts in this thread are from people upset at being asked to pay list price in return for the upgrade. Class
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My upset comes from being told it's free, and then for them to constantly deny it. Why send letters telling me it's free, when it isn't? Why bother lying about it to get me to phone you to confirm it? I have no problems paying £30 for it as I've already said, but if they've offered it free then I want it free. It's not like I asked for it to be free - or demanded it. If they told me from the off it was £30, I would have still questioned them and paid the £30 for the upgrade, but they never. Also being told by different people it's an extra £10 a month, when others and their website says £30.