[Melinda]

Thanks for having me here. Ive having major issues with my Sky+ box.


The box stays in standby for long periods- hours at a time. It doesnt respond to the remote control and Ive been unable to turn it on manually. It just sits there glowering at me.

After reading up online I see this is fairly common, but there appear to be so many different solutions, most of which include losing recordings.

Ive of course tried switching off/on at the mains to no avail.

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There also seems to be a problem between the Sky and tv remotes too. At the same time the box went kaput so did the relationship between the two remotes and the tv. Ive tried re-tuning the sky remote. Made not a jot of difference.

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Also when occasionally the box does turn on, there is no Sky+ functionality and I cannot access recorded programming. And if any button other than the number buttons are pressed, it sends the box crashing back into standby.

I feel totally shallow, but PVR has become an essential part of how my family view tv, and being without it is so irritating.

If there is a way to sort this without further lining Sky's pockets Id be grateful- thanks x