Quote:
Originally Posted by Zee
i thought people on the "ntl" network were automaticly upgraded, i know i was, on every free upgrade. My friend on the other hand on the "telewest" network was not automaticly upgraded.
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Not true, it all depends completely was tier you were on. Both ntl and telewest sold below what was (before it was withdrawn from sale) BB M. Either by design due to pricing (as BB S is now), or due to legacy packages.
When the tier uplifts on either network were done these were not included, if customers on these tiers wanted the new speeds they would have to request it and move to the approriate uplifted tier