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Re: [Update] ALL 20>30Mb upgrade discussion
Agreed - but unless dnh had got the same person each time, it's the company's fault (not communicating the standard message appropriately), not the person on the end of the phone, so being peremptory or insistent to that CS person just makes dnh sound like a not very nice person.
Get annoyed at the company, not it's representatives (well, that's my philosophy).
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