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dnh · 05-02-2011, 14:26

Just been on the phone to cs again (indian call centre) and questioned the £30 activation she said that EVERYBODY HAS TO PAY the £30 even if you have the superhub already, i told her that i know of other people who have been upgraded with no activation charge. She said get me their account details so this can be proved, i told her i shouldnt have to prove anything to her so she hung up on me. I will be calling virgin again in the week when hopefully i will be put through to someone in the uk so i can cancel my services.

05-02-2011, 14:26	#1476
dnh Inactive Join Date: May 2007 Services: virgin v+xl xl bb xl phone Posts: 59	Re: [Update] ALL 20>30Mb upgrade discussion Just been on the phone to cs again (indian call centre) and questioned the £30 activation she said that EVERYBODY HAS TO PAY the £30 even if you have the superhub already, i told her that i know of other people who have been upgraded with no activation charge. She said get me their account details so this can be proved, i told her i shouldnt have to prove anything to her so she hung up on me. I will be calling virgin again in the week when hopefully i will be put through to someone in the uk so i can cancel my services.