Cable Forum - View Single Post

vmfriend · 05-02-2011, 10:13

Ah Airdrie then, he was very good, explained power levels to me and what the tolerances were in case i ever had any problems.

I have had zero issues with my connection in the past, i think this is just a simple admin error which hopefully can be resolved relatively quickly.

---------- Post added at 09:13 ---------- Previous post was at 08:55 ----------

Wireless cut out momentarily, quick look in the config pages shows I now have 30mb.

Within a minute of the file being sent my phone rang with the guy from support confirming the file was sent successfully.

Amazing customer service in my view.

Thanks again to everyone for their help.

05-02-2011, 10:13	#1460
vmfriend Inactive Join Date: Oct 2010 Posts: 276	Re: [Update] ALL 20>30Mb upgrade discussion Ah Airdrie then, he was very good, explained power levels to me and what the tolerances were in case i ever had any problems. I have had zero issues with my connection in the past, i think this is just a simple admin error which hopefully can be resolved relatively quickly. ---------- Post added at 09:13 ---------- Previous post was at 08:55 ---------- Wireless cut out momentarily, quick look in the config pages shows I now have 30mb. Within a minute of the file being sent my phone rang with the guy from support confirming the file was sent successfully. Amazing customer service in my view. Thanks again to everyone for their help.