Quote:
Originally Posted by vmfriend
He was Scottish so I assumed he was 'onshore' unless he is on secondment to Mumbai ?
To be honest I wouldn't even bother with offshore, I would ring back until I spoke to onshore.
That is not based on any bad experience with Virgin but with other providers.
Is there technical support offshore then, the last 2 people I spoke to were Scottish.
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We have Liverpool, Swansea, Airdrie, Delhi and Pune.
I expect he will callback.