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vmfriend · 05-02-2011, 09:50

He was Scottish so I assumed he was 'onshore' unless he is on secondment to Mumbai ?

To be honest I wouldn't even bother with offshore, I would ring back until I spoke to onshore.

That is not based on any bad experience with Virgin but with other providers.

Is there technical support offshore then, the last 2 people I spoke to were Scottish.

05-02-2011, 09:50	#1458
vmfriend Inactive Join Date: Oct 2010 Posts: 276	Re: [Update] ALL 20>30Mb upgrade discussion He was Scottish so I assumed he was 'onshore' unless he is on secondment to Mumbai ? To be honest I wouldn't even bother with offshore, I would ring back until I spoke to onshore. That is not based on any bad experience with Virgin but with other providers. Is there technical support offshore then, the last 2 people I spoke to were Scottish.