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Re: [Update] ALL 20>30Mb upgrade discussion
Thanks for your comments. I certainly shall not speak to customer services as they are completely unhelpful.
I have never had any problem solved by Virgin media CS department. I have been with VM (and NTL before that and Diamond Cable before them) so long I cannot rempber not having cable services and ufortunately the only way of getting anything done by Virgin Media is by phoning the cancellations guys which I intend to do tomorrow.
I still find it incredible that the only way to get anything achieved is to threaten to leave.
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