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Elijah Bailey · 05-02-2011, 00:45

Hi, I do not know if anyone can explain this price increase but I went through the Virgin Media website to request the superhub and upgrade my VIP 20mb to 30mb.

Today I received a reply saying they would provide a hub but I could also have a "special" upgrade price to my VIP20 package of £122.50 a month which is a substantial price increase on my current bill. The e-mail from the Virgin media web team even states that I am now "saving even more money" even though they intend to vastly increase my monthly bill.

I have no retention deals that could be removed by the upgrade and I am a little stunned at the attempt to gain a price increase for something I am led to believe will only cost a one off payment of £30.

05-02-2011, 00:45	#1443
Elijah Bailey Inactive Join Date: Feb 2011 Posts: 3	Re: [Update] ALL 20>30Mb upgrade discussion Hi, I do not know if anyone can explain this price increase but I went through the Virgin Media website to request the superhub and upgrade my VIP 20mb to 30mb. Today I received a reply saying they would provide a hub but I could also have a "special" upgrade price to my VIP20 package of £122.50 a month which is a substantial price increase on my current bill. The e-mail from the Virgin media web team even states that I am now "saving even more money" even though they intend to vastly increase my monthly bill. I have no retention deals that could be removed by the upgrade and I am a little stunned at the attempt to gain a price increase for something I am led to believe will only cost a one off payment of £30.