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Old 04-02-2011, 23:05   #1428
Milambar
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Join Date: Jan 2008
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Re: [Update] ALL 20>30Mb upgrade discussion

Quote:
Originally Posted by Masque View Post
As you are an existing customer you must never go through the Activation pages as that can cause other issues.
Interesting. When I activated, I gave the representative my MAC, who then told me to "reboot the hub, then go to virginmdedia.com, and follow the activation link..."

Needless to say, it took 2hrs and 2 further phonecalls to 151 before things started working.
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