Quote:
Originally Posted by Masque
They should not be getting multiple calls as the will be notes on the account so the agents are not doing their jobs correctly if that has happened.
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Have a look at tivocommunity.org - this appears common, and a source of much frustration.
Some quotes:
"I got two calls inside of an hour (possibly as I signed up for the offer, here and via VM, so probably got on two lists) - from two different people, so there are at *least* two
Scarily the 2nd guy didn't seem to have checked the system to show I had an order already placed...."
"Guy who rang me twice yesterday on 2 numbers (same bloke) was quite frustrated that his list wasn't postcode checked (no cable service) and hadn't been deduped (calling me twice)."
"Just this minute had a second phone call to say "As I was a previous S1 owner I would be offered a good deal" - but as he was just about to tell me what the deal was he realised that I had already been phoned from the other list!"
That was just 30 seconds searching..