Quote:
Originally Posted by vmfriend
Ok got hub, called up and activated, all connected up ok but i am still on 20mb.
Called technical support, just to make sure i hadn't done anything wrong and he said it just needs time to update.
Have i been told a fib or is is usual to have to wait for the speed upgrade to update, i thought they did it when i called up to activate, which he said they had but it just hadn't updated at their end yet.
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It should have done it automatically while on the phone as it activates, so if still the same call technical support but do try the speed test below first after rebooting the modem once again before calling.
http://speedtest.net.uk/