[hezzabell]

Hi Huxleypiguk,

Good on you. Hope things are ironed out to your satisfiction. Don't expect things to move too quickly if my experience is anything to go by - they have told me that my orders cannot be progressed until March - apparently their system must reset itself first! Imagine that, a company admits it is in error and then advises that it is powerless to override computer processes to resolve their error.

Good luck anyway.