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huxleypiguk · 04-02-2011, 17:52

I have now written to Virgin Mobile and outlined the whole thing. I have also said that if I do not hear from them within 7 days I will escalate this.

My guess is that the "internal error" is simple. Someone couldn't be bothered to change my delivery day to a Friday so cancelled my order.

I await a reply with interest.

04-02-2011, 17:52	#9
huxleypiguk Inactive Join Date: Nov 2003 Location: Cardiff Posts: 259	Re: Staggering bad service I have now written to Virgin Mobile and outlined the whole thing. I have also said that if I do not hear from them within 7 days I will escalate this. My guess is that the "internal error" is simple. Someone couldn't be bothered to change my delivery day to a Friday so cancelled my order. I await a reply with interest.