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Petronia · 03-02-2011, 19:13

Ever since they installed the internet to my house i am having some odd packet loss, epically when playing games like unreal tournament 2004 and few other games.

I phone them to ask about the packet loss and they gave me series of question and trying to figured out where it went wrong and yet told me to check the cmd and ping bbc.co.uk ect.

From what i notice of pinging bbc under command it would not show such packet loss at all and i finding it annoying because my games clearly said i have packet loss and it tend to be 1 to 5 every few seconds.

So i read through the forum and cannot seem to find the correct answer i am seeking for but i ran the MTR like the guide said i should and it came up with this.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|cpc5-oxfd18-2-0-gw.4-3.cable.virginmedia.com - 12 | 311 | 276 | 0 | 15 | 263 | 9 |
|oxfd-core-1a-ge-110-2255.network.virginmedia.net - 0 | 450 | 450 | 7 | 15 | 119 | 20 |
|brhm-bb-1a-xe-501-0.network.virginmedia.net - 25 | 228 | 172 | 0 | 21 | 150 | 9 |
|nrth-bb-1b-ae2-0.network.virginmedia.net - 35 | 191 | 126 | 0 | 23 | 136 | 18 |
|nrth-tmr-2-ae6-0.network.virginmedia.net - 43 | 167 | 96 | 0 | 22 | 50 | 14 |
| tele-ic-1-as0-0.network.virginmedia.net - 69 | 120 | 38 | 0 | 23 | 53 | 20 |
| pos6-1.rt0.thdo.bbc.co.uk - 82 | 105 | 19 | 0 | 22 | 58 | 20 |
| 212.58.238.153 - 62 | 130 | 50 | 0 | 20 | 52 | 16 |
| virtual-vip.thdo.bbc.co.uk - 0 | 449 | 449 | 15 | 21 | 67 | 31 |
|________________________________________________| ______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

So clearly it must of having packet loss, i am unsure what to do since i find the virgin media service very poor when i am telling them that there is packet loss and they are telling me there is not.

Oh another thing i've got a Superhub and i been told to turn off certain thing so it packet loss goes, so when i check the pingtest website it show no packet loss but it still did not solve the issues i got.

So where do i go from here and how to fix it because it been driving me insane now.

03-02-2011, 19:13	#1
Petronia Inactive Join Date: Feb 2011 Posts: 24	Packet Loss on 50mb connection Ever since they installed the internet to my house i am having some odd packet loss, epically when playing games like unreal tournament 2004 and few other games. I phone them to ask about the packet loss and they gave me series of question and trying to figured out where it went wrong and yet told me to check the cmd and ping bbc.co.uk ect. From what i notice of pinging bbc under command it would not show such packet loss at all and i finding it annoying because my games clearly said i have packet loss and it tend to be 1 to 5 every few seconds. So i read through the forum and cannot seem to find the correct answer i am seeking for but i ran the MTR like the guide said i should and it came up with this. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \|cpc5-oxfd18-2-0-gw.4-3.cable.virginmedia.com - 12 \| 311 \| 276 \| 0 \| 15 \| 263 \| 9 \| \|oxfd-core-1a-ge-110-2255.network.virginmedia.net - 0 \| 450 \| 450 \| 7 \| 15 \| 119 \| 20 \| \|brhm-bb-1a-xe-501-0.network.virginmedia.net - 25 \| 228 \| 172 \| 0 \| 21 \| 150 \| 9 \| \|nrth-bb-1b-ae2-0.network.virginmedia.net - 35 \| 191 \| 126 \| 0 \| 23 \| 136 \| 18 \| \|nrth-tmr-2-ae6-0.network.virginmedia.net - 43 \| 167 \| 96 \| 0 \| 22 \| 50 \| 14 \| \| tele-ic-1-as0-0.network.virginmedia.net - 69 \| 120 \| 38 \| 0 \| 23 \| 53 \| 20 \| \| pos6-1.rt0.thdo.bbc.co.uk - 82 \| 105 \| 19 \| 0 \| 22 \| 58 \| 20 \| \| 212.58.238.153 - 62 \| 130 \| 50 \| 0 \| 20 \| 52 \| 16 \| \| virtual-vip.thdo.bbc.co.uk - 0 \| 449 \| 449 \| 15 \| 21 \| 67 \| 31 \| \|________________________________________________\| ______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider So clearly it must of having packet loss, i am unsure what to do since i find the virgin media service very poor when i am telling them that there is packet loss and they are telling me there is not. Oh another thing i've got a Superhub and i been told to turn off certain thing so it packet loss goes, so when i check the pingtest website it show no packet loss but it still did not solve the issues i got. So where do i go from here and how to fix it because it been driving me insane now.